PERSONAL DATA PROTECTION, PRIVACY AND COOKIE POLICY

1. Data Controller

This Personal Data Protection, Privacy and Cookie Policy has been prepared by Sarbay Gıda Eğitim Giyim Çelik Orman Ürünleri Ltd. Şti. (hereinafter referred to as the “Company”) for the purpose of protecting the personal data of our customers, business partners, suppliers and users visiting the www.sarbaygroup.com website.

Our company takes utmost care in the lawful processing and protection of personal data within the scope of the Law No. 6698 on the Protection of Personal Data (“KVKK”) and related legislation.

2. Methods of Collecting Personal Data

Your personal data is collected through:

• Contact forms on our website
• Email correspondence
• Telephone calls
• Quotation and order processes
• Contracts
• Trade fairs and business meetings
• Social media communications
• Cookies and digital tracking tools

Data may be collected automatically or manually through these channels.

3. Personal Data Processed

Our company may process the following personal data:
• Name, surname
• Company title
• Phone number
• Email address
• Address information
• Tax information
• IP address
• Website usage data
• Request and message content
• Offer and order information
• Payment and invoice information
• Shipping and logistics data

4. Purposes of Processing Personal Data

Your collected personal data is processed for the following purposes:
• Providing information about our products and services
• Conducting offer, order, production and shipping processes
• Managing customer relations
• Conducting contract processes
• Carrying out logistics and customs procedures
• Conducting finance and accounting processes
• Fulfilling legal obligations
• Conducting marketing and promotional activities
• Ensuring website security
• Conducting customer satisfaction studies

5. Transfer of Personal Data

Your personal data may be transferred to the following parties: Personal data may be transferred to:
• Authorized public institutions and organizations
• Banks and financial institutions
• Logistics and transportation companies
• Customs brokerage firms
• Law and consulting firms
• Information technology service providers
• Our domestic and international business partners

Transfers are carried out in accordance with the KVKK (Personal Data Protection Law) and with the necessary security measures.

6. Data Transfer Abroad

Our company may share personal data with its business partners, logistics companies, and official institutions abroad when necessary, within the scope of its international trade activities. This transfer is carried out in accordance with the provisions of the KVKK and with adequate security measures.

7. Personal Data Retention Period

Your personal data is stored:
• For the periods specified in the relevant legislation
• For the period required by the purpose of processing

and is deleted, destroyed, or anonymized at the end of this period.

8. Data Security

Our company implements the following technical and administrative measures to protect personal data:
• Security software
• Access control systems
• Authorization procedures
• Data privacy training

and so on.

9. Cookie Policy

Cookies are used on our website to improve user experience. Cookies are used to:
• Analyze site usage
• Remember preferences
• Enhance security

You can limit or completely block the use of cookies through your browser settings.

10. Your Rights Under the Personal Data Protection Law (KVKK)

Under Article 11 of the KVKK, you have the following rights:
• To learn whether your personal data is being processed
• To request information regarding the processed data
• To request the correction of your data
• To request the deletion or destruction of your data
• To learn the third parties to whom your data has been transferred
• To request compensation for damages if the processing is unlawful

11. Application Method

You can submit your requests under the KVKK to us through the following communication channels:

Company Name:
Sarbay Food Education Clothing Steel Forest Products Ltd. Co.

Website:
www.sarbaygroup.com

Phone:
+90 216 515 39 39

Email:
info@sarbayihracat.com.tr
info@sarbaygroup.com

Your applications will be answered as soon as possible, and within 30 days at the latest.

12. Policy Updates

Our company reserves the right to make changes to this policy in line with legal regulations and operational needs. The current policy will be valid from the date of its publication on the website.